Noise complaints continue, but source changes

Photo credit: Daria Shevtsova from Pexels

by Arline L. Bronzaft, Ph.D., Board of Directors, GrowNYC, and Co-founder, The Quiet Coalition

In an earlier post on noise complaints, I referred to an article that said nonresidential noise complaints about noises from outside of homes, especially from construction, have gone down in New York City due to the lockdown. By contrast that article noted that residential neighbor-to-neighbor complaints held steady.

Now, several weeks later, Sankalp Gulati in his article “Tracking post-pandemic normalcy: noise complaints in NYC” reports that commercial noise complaints–especially from bars and pubs–“have slumped” during the lockdown, whereas residential noise complaints, e.g. loud television, loud music, loud talking and banging, have increased. This can be readily understood in that people are staying home, both during the day and in the evening. And, as the article notes, many people are playing loud music.

Gulati based his article on the noise complaints registered with 311. I don’t know if he is presently monitoring noise complaints to 311 but if he is, I would like him to know that New Yorkers were told two weeks ago not to call 311 with “traditional” complaints because the operators were focusing on the coronavirus pandemic. He goes on to say that examining the data “during the recovery phase of the pandemic” might be an indicator that New Yorkers were returning to their usual “social behavior and routines.”

I would hope that Gulati would continue his interest in noise and collect the data on noise complaints during the recovery phase of the pandemic and provide us with his findings.

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