How to make an effective noise complaint

Photo credit: George Miller

By David M. Sykes, Vice Chair, The Quiet Coalition

Mad enough to take your noise complaint to city hall? Be prepared. It’s essential to present well-organized factual evidence that will
convince your mayor or city council members that noise is “much more than a nuisance,” it’s a public health problem. Your case must be based on facts, precedents, examples from other communities, and solutions that are practical and enforceable.

One organization you can rely on for guidance is GrowNYC, a great resource to help you build your case. If you’re surprised that New York City has an effective noise control program, don’t be. “The city that never sleeps” has made steady progress toward becoming a quieter, more livable place. But it only happened because impassioned citizens worked with former mayor Michael Bloomberg, along with his environmental commissioner and staff, who supported the idea that “quality of life” in New York City needed to include peace and quiet. In 2009, the City rolled-out a new noise control code that is being studied by communities all over the world.

The battle isn’t over even though it has been going on for decades. Case in point: the legendary Arline Bronzaft, PhD, who has worked through five successive NYC mayors. Dr. Bronzaft, who is a founding member of the Quiet Coalition, has been an irresistible force at GrowNYC. She’s a scientist who also studied law, and knows her stuff—particularly how to integrate research into her arguments. At the GrowNYC website you’ll find abundant resources—many written by Dr. Bronzaft–that can help you build a strong body of evidence and precedents to support noise control measures in your own community. Happy reading!

New York City isn’t the only place to look. You might also consider Portland, Oregon, or South Hampton, Long Island or any of a growing number of communities where mayors and town councils—spurred on by citizens–have been working to achieve peace and quiet for residents and visitors.

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